Frequently Asked Questions
Got a question about booking a hoverboard party, event, or team building session? We have answered the questions we get asked most often below - covering everything from group sizes, pricing to how the booking process works.
Can't find what you are looking for? Get in touch and we will be happy to help.
How do I book?
We will need to you complete our online booking form on our website. Once we have received your booking form a representative will either email or call you to arrange your booking.
What if you don’t have the date I want?
Dates tend to get booked up quite quickly, especially weekends and we recommend booking at least a month in advance. If we don’t have the date you would prefer, we will give you details of the nearest available dates and slots so you can decide which works best for you.
How long can you hold my booking for?
Once you make an enquiry for a date, we can hold the slot for 48 hours for you. After that period, we will need you to make a deposit payment to secure the date if you wish to go ahead.
How much do I have to pay to secure my booking?
We only require a 50% deposit to be made to secure your booking. The balance should be paid no later than 7 days before the event or party.
How do I make payment?
By Bank Transfer
How do I know that my booking is confirmed?
Once your payment has been made, we will send you over a booking confirmation by email.
Do I get anything else with my booking?
Yes, we will send you our free party invitations
Space Requirements
For a group of 10, you will need at least 60sqm of space. A badminton court (80sqm) is ideal, and larger groups will need more room. For each additional participant over 10, allow a minimum of 5sqm, so 20 participants will need at least 110sqm. The more space you have, the more fun they can have!
What will happen on the day of the party?
A party representative will call you on the day of the party to confirm everything is on schedule. Our staff will then arrive at your chosen location approximately 30 minutes before your party start time to set everything up.
What do I need to do?
All we require from you is adequate parking on the day for our van as well as access to a power point.
What if I want to book the Hoverboards at a location that doesn’t have a power supply?
We do have a generator that is available at an additional cost.
Who’s responsibility is the parking?
The responsibility would be of the person that made the booking.
Can we choose what games we want to play?
Yes, on board we have a large selection of games available. These can be chosen by talking to Crew Members. You can see some of the games available on our Games page.
Are your staff able to watch the children if the adults are not around?
Yes, our staff are fully DBS checked and trained.
What age & weight restrictions apply to children?
We generally would not allow children under the age of 6 years old to partake in the activity. But the minimum weight is 20kg, we do have ankle weights the children can wear if required.
Is there a age or weight limit for adults?
Our hoverboards are suitable for most adults, with no upper age limit but a maximum weight limit of 120kg. We regularly run parties & events for adults, including hen & stag dos, weddings & corporate team building. If you have any concerns about a specific guest's suitability, just get in touch!
Is Hoverboarding only for children?
Not at all. We also do parties & events for big kids (adults), corporate events, team building,weddings, stags and hens.
What is the maximum amount of people you can host?
We have a lot of hoverboards, so we can host a lot at the same time subject to a suitable venue & we can also split larger groups into 2 or more sessions.
What should guests wear?
Comfortable clothing that is easy to move in, along with closed-toe trainers or flat shoes. Please avoid sandals, flip-flops, or loose long skirts/dresses.
Can we combine our party with Nerf Wars?
Yes! Ride N Fly is part of the Jelly Bean Events family alongside Ultimate Foam Wars, who run supervised Nerf battle experiences. Many of our customers combine both for an even bigger celebration, just mention it when booking and we will help you plan a combined session.
What happens if it rains or the weather is bad?
For outdoor sessions, we monitor the weather ahead of your event and will discuss options with you in advance if conditions look unsuitable. This may include moving to a covered area if one is available, or rescheduling where possible. Indoor sessions are unaffected by weather.
What's your cancellation policy?
We understand plans can change. Full details of our cancellation policy are outlined in our Terms and Conditions. Please get in touch if you have any questions before booking.
Are you insured?
Yes, Ride N Fly holds full public liability insurance up to £5 million and all of our crew are DBS checked, giving you complete peace of mind whether you are booking a birthday party, school event, or corporate booking.
